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Your profile settings can be found in the account menu. Here you can update your display name, upload a profile picture, and configure notification preferences. Your display name is what other team members and meeting participants will see when you share recordings or collaborate in channels. You can upload a profile picture in JPG, PNG, WebP, GIF, or SVG format (max 2 MB). Under Email Notifications you choose whether to receive a summary email with action items and decisions after each meeting.

1. Click your avatar in the top-right corner
2. Select 'Settings'
3. Update your name or avatar (your email address cannot be changed here)
4. Click 'Save Settings'

ReVoice supports email/password login and social sign-in with Google and Microsoft. When using email/password, we enforce a strong password policy requiring at least 12 characters with uppercase, lowercase, numbers, and special characters. Google and Microsoft sign-in integrate with your existing corporate identity, so you may not need a separate ReVoice password. Business plans additionally support enterprise Single Sign-On (SAML and OIDC) with domain-based routing and automatic user provisioning (JIT), configured by an admin for the whole organization.

If you've forgotten your password, you can reset it from the login page. A reset link will be sent to your registered email address and is valid for 1 hour. If you don't receive the email, check your spam folder. If you use Google or Microsoft SSO to log in, you don't have a ReVoice password and should reset your password through your SSO provider instead. You can also change your password from Settings if you are already logged in.

1. Go to the login page
2. Click 'Forgot password?'
3. Enter your email address
4. Check your inbox for the reset link
5. Follow the link to set a new password

Workspace settings allow admins to manage team members, set default meeting preferences, configure integrations, and control access permissions. Each workspace can have multiple members with different roles: Owner, Admin, Manager, Member, and Viewer. Owners have full control including billing. Admins can manage members and settings. Managers help administer the team with limited privileges. Members can record, view, and use most workspace features, but cannot edit or delete Company Knowledge, connect or use MCP, invite new members, or change workspace configuration. Viewers have read-only access. You can invite new members by email or by sharing an invite link. When you record or move a meeting, you also choose a destination Space: the company's Main Space (readable by everyone in it), a Project Space (limited to the members you add), or your own My Private Space (visible only to you). Workspace roles govern team administration; the Space you pick for a meeting governs who can read that meeting's transcript.

1. Click on Workspaces in the left menu
2. Review team members and roles
3. Configure default preferences
4. Save your changes

You can export a JSON copy of your account and meeting data (audio, video and uploaded files are not included) or request account deletion under Settings > Privacy & Data. ReVoice encrypts stored meeting content and protects data in transit. Recording retention depends on the plan, Space policy and data category. Removing a playback link does not confirm erasure at an external provider. Recording deletion can remain pending during retries or while another meeting still needs a shared bot recording. Deleting a recording under a Space policy preserves the meeting summary; account and meeting deletion have a different scope. Backups and provider metadata follow separate rules; database backups are kept for 35 days. Support tickets are deleted 12 months after they were resolved or closed. You do not need a ReVoice account to request access or erasure, for example if you took part in a recorded meeting: write to privacy@re-voice.io. You can change your cookie choice at any time through Cookie settings in the footer. See the Privacy Policy and contact privacy@re-voice.io for evidence of deletion beyond self-service coverage.

Choose the ReVoice plan that fits your team: Individual (EUR 35/month), Business (EUR 49/user/month), or Enterprise (custom pricing). Individual includes unlimited meetings, 600 meeting minutes, AI Chat, Live Assistant, Knowledge Graph, Podcast Briefing, the Fortnox integration, 50 GB storage with unlimited retention, and all export formats. Business adds shared workspaces, channels, CRM integrations (Salesforce, HubSpot), 1,200 meeting minutes per user per month, 100 GB storage per user, and team administration. A five-day trial is available for Individual and Business; no credit card is needed to start. Visit /pricing for a detailed comparison.

All invoices are securely managed through our payment provider, Stripe. You can access your complete billing history and download individual invoices as PDF files from the customer portal. Invoices are generated at the start of each billing cycle and include details about your plan, number of users (for Business plans), and any prorated charges from plan changes. If you need a specific invoice format for your company, contact support.

1. Go to Settings > Billing
2. Click 'Manage Subscription'
3. Scroll down to the 'Invoice History' section in the portal
4. Click the date of the invoice to view or download it as a PDF

You can update your payment method at any time through the Stripe customer portal. We accept all major credit cards (Visa, Mastercard, American Express) and process payments securely via Stripe. For Business plans, we can also arrange invoicing via e-invoice or PDF. Your payment information is never stored on our servers; it is handled entirely by Stripe under PCI-DSS compliance.

1. Navigate to Settings > Billing
2. Click 'Manage Subscription'
3. Update your payment method in the portal
4. Save your changes

Plan changes take effect immediately. When upgrading, you'll be charged a prorated amount for the remainder of your current billing cycle. When switching to a lower-priced paid plan, credits will be applied to your next billing cycle. Manage plan changes in the Stripe billing portal. To end your subscription, cancel it there; your account remains active until the end of your current billing period. There is no binding period.

1. Go to Settings > Billing
2. Click 'Upgrade' or 'Manage Subscription'
3. Select your new plan
4. Review the pricing change
5. Confirm your selection

You can cancel your subscription at any time in the Stripe customer portal. Your paid access remains active until the end of your current billing period. After it ends, your account enters a limited post-subscription state. Meetings and files are marked for deletion when they become older than 30 days, then permanently erased 30 days later. Reactivate your subscription to regain access to data that has not yet been deleted. Export anything you want to keep before it is erased.

If your payment was declined, verify your card details and ensure sufficient funds. Common reasons for declined payments include expired cards, insufficient funds, or your bank blocking international transactions (Stripe processes in EUR). Contact your bank if the issue persists. You can also try a different payment method in your billing settings. If a payment fails, paid features are paused right away until the payment succeeds; once the outstanding invoice is paid, access is restored automatically.

You can invite the ReVoice bot to any supported meeting platform (Zoom, Microsoft Teams, Google Meet). The bot will join, record audio, and automatically generate a transcript and AI summary when the meeting ends. By default the bot appears as a participant named 'Matilda by ReVoice'; this name is fixed and cannot currently be customized. All participants will see when the bot joins, ensuring transparency. You can also set up calendar auto-join to have the bot automatically join your scheduled meetings.

1. Click Meeting Bot in the left menu
2. Paste the meeting link
3. Click 'Join & Record'
4. The bot will join your meeting automatically

ReVoice currently supports three major meeting platforms: Zoom, Microsoft Teams, and Google Meet. Each platform works with our Meeting Bot that joins as a participant to record and transcribe. For Zoom, ensure external participants are allowed in your meeting settings. For Microsoft Teams, the bot works with both scheduled and ad-hoc meetings. For Google Meet, the bot supports both personal and Workspace accounts. We're continuously working to add support for additional platforms.

Connect your Google Calendar or Outlook calendar to automatically detect and join scheduled meetings. Once connected, ReVoice shows your upcoming meetings in the dashboard and can automatically send the bot to join them. You can turn automatic joining on or off with the 'Auto-join meetings' toggle in Settings > AI Notetaker. When it is on, ReVoice sends the bot to your scheduled meetings automatically; when it is off, you send the bot manually for each meeting. Your calendar refreshes automatically whenever you open ReVoice, and you can trigger an immediate sync from the Meeting Bot page at any time.

1. Click on Integrations in the left menu
2. Connect your Google or Outlook calendar
3. Authorize access
4. Go to Settings > AI Notetaker to configure auto-join preferences

If the bot isn't joining your meeting, check these common issues: waiting room enabled (the bot cannot bypass waiting rooms - you need to admit it manually), incorrect or expired meeting link, external participants not allowed in the meeting settings, or the meeting has ended before the bot could join. For Zoom, check that 'Allow external participants' is enabled. For Teams, ensure guest access is permitted. If the bot joins but you see no transcript, check that the meeting has audio enabled.

1. Verify the meeting link is correct and the meeting is active
2. Disable the waiting room or admit the bot manually
3. Check that external participants are allowed in meeting settings
4. Try resending the bot from ReVoice

All recordings are stored in your ReVoice dashboard under the Meetings section. Each recording includes a full transcript with speaker identification, an AI-generated summary with key decisions and action items, and the original audio/video. You can search across all your recordings using keywords, speaker names, or topics. The Knowledge Graph provides a visual map of connected topics across meetings. Recordings are processed within 5-10 minutes after a meeting ends.

1. Log in to ReVoice
2. Go to Meetings
3. Select the recording you want to view
4. Browse the transcript, summary, and action items

You can share recordings via a secure link or directly with team members in your workspace. When sharing with team members, they get direct access in their ReVoice dashboard. Share links can be set to view-only, comment, or edit access; comment and edit access require a paid plan. On the Business plan, you can also share recordings to channels for team-wide access. All shared recordings maintain speaker identification and AI-generated content. A share link is valid for seven days from when it was created, and no share link is valid for longer than 90 days. External share links can be revoked at any time from the recording's sharing settings. You can also email the meeting summary and action items directly to any recipient: open the share modal, enter an email address, add an optional personal note, and click Send. The recipient receives the same formatted summary email that ReVoice sends after every meeting. Sending to an external address is subject to your workspace's external-sharing policy and is logged in the audit trail.

1. Open the recording
2. Click 'Share'
3. Choose to share with team members, generate a link, or email the summary
4. Set permissions if sharing via link
5. Enter a recipient address to email the summary
6. Click Send

ReVoice exports your meeting as a full structured report in multiple formats. PDF, DOCX, Markdown, and TXT all contain the complete sectioned meeting report: Executive Summary, Key Decisions, Action Items, Keywords, and the Full Transcript with speaker labels and timestamps. The PDF and DOCX use the same professional design as the ReVoice meeting-summary emails. JSON export includes the full report structure plus all raw transcript segments, making it ideal for custom integrations. SRT and VTT exports follow subtitle-player specifications and contain only the timed transcript text. TXT is available on all plans; PDF, DOCX, SRT, VTT, JSON, and Markdown require the Individual or Business plan. You can also download the original audio and video files separately.

1. Open the recording
2. Click the export icon
3. Select your preferred format
4. Click 'Download'

Transcription accuracy depends on audio quality. For best results, use a dedicated microphone or headset rather than built-in laptop speakers. Minimize background noise, and ensure a stable internet connection for the meeting. Speaking clearly and not talking over others helps the AI accurately identify speakers. If accuracy is low, check if the correct language was detected - meetings are transcribed in real time in most major languages and imported recordings in 100 languages, and the language is auto-detected by default. You can set a preferred language in Settings.

ReVoice exposes a secure Model Context Protocol (MCP) endpoint so Claude or ChatGPT can read your meetings, transcripts, Company Knowledge and action items on your behalf. Access is controlled by your company admin: an individual member cannot enable it themselves. A company admin (Owner or Admin) first turns MCP access on for the company in Integrations, then provisions access for a specific member. No key needs to be shared: the member adds the ReVoice address in Claude or ChatGPT and signs in with their ReVoice account. Other MCP clients that cannot sign in can use an API key the admin creates. Once connected, the assistant sees the full ReVoice tool set (list your Spaces, list meetings, search transcripts, search Company Knowledge, list action items). Access is scoped to permitted Spaces and your own meetings. Your own My Private Space can also be included when you approve the separate private-meeting permission during OAuth sign-in. Older connections need a new approval; admin-issued API keys never include private meetings. Spaces with external sharing off remain inaccessible, so the assistant's lists can come back empty. Access is entirely read-only: this connector cannot write anything back into ReVoice. Approving or rejecting a drafted agent action (for example a Fortnox draft) can only be done from your own authenticated ReVoice session, never through the connected assistant. Access can be revoked by the admin at any time - either per member or by turning the company switch off, which blocks everyone at once. What the assistant reads leaves ReVoice: from there, Claude's or ChatGPT's terms and your account with them apply, not ReVoice's EU data storage. Enable it deliberately. The MCP integration is available on the Business plan.

1. Admin: open Integrations and choose 'ReVoice in ChatGPT and Claude'
2. Admin: turn MCP access on for the company
3. Admin: select the member and click Provision access (no key is needed for Claude and ChatGPT)
4. Member: open the same card in Integrations and copy the address
5. Member in Claude: Customize > Connectors > Add custom connector, paste the address, choose Add and then Connect
6. Member in ChatGPT: Settings > Apps, create your own app with the address and choose OAuth
7. Member: sign in with your ReVoice account and choose Allow access
8. Admin: revoke a single member's row, or turn the company switch off to block everyone, at any time

Connect ReVoice to your Slack workspace to send meeting summaries to a channel you choose: the overview, action items with assignees and key highlights, with a link back to the meeting in ReVoice. Which meetings are sent depends on where the connection sits. Every new meeting you record is saved in My Private Space, whichever Space is open, so a connection made in My Private Space (the default when you connect) sends all your new meetings once you switch on 'Auto-post to Slack' in Settings. A connection made in a shared Space never receives your new meetings. It can only send on a summary that you have shared to that Space yourself, when you tick the box to also send it to the channel at the share, and only when the connection's own automatic sharing is on and your company's policy allows external sharing. Each card on the Integrations page says what the connection does with your new meetings, and why when it does nothing. The Slack integration is available on Individual and Business plans. The Slack card shows the workspace name and ID and the authorizing Slack account ID returned by OAuth. Reconnect under Manage to verify an older connection. ReVoice does not infer a name or email address. Reconnecting must authorize the same Slack workspace. A different workspace ID, or an existing connection without a verifiable team ID, is refused without changing tokens, the default channel or sharing settings. To intentionally change workspace, disconnect first, then connect and choose a new default channel. If a private channel is missing after inviting ReVoice, close and reopen Manage to fetch the list again. Check the workspace ID on the card and any missing-permission notice. Membership alone does not prove an older installation has groups:read.

1. Click on Integrations in the left menu
2. Click 'Connect' on the Slack card
3. Authorize the ReVoice Slack app
4. Select the default channel for summaries
5. Switch on 'Auto-post to Slack' in Settings to send all your new meetings

Connect ReVoice to Notion to save your meeting summaries where your team already works. During authorization you choose which Notion pages and databases ReVoice may access. After connecting, pick a default destination on the Notion card: choose a database to add each summary as a new row, or a page to add each summary as a subpage. Each saved summary is a structured page with the meeting overview, decisions, action items, open questions and highlights where the meeting has them, and a link back to the full conversation in ReVoice. To save your new meetings automatically, enable 'Save summaries to Notion' in Settings. It saves all your new meetings, whichever Space is open, through the connection in My Private Space. A Notion connection made in a shared Space receives nothing from a new meeting, and nothing is saved when your company has turned off external sharing for My Private Space. Notion connections use a long-lived access token; if access is revoked in Notion, the integration will ask you to reconnect. Available on Individual and Business plans.

1. Click on Integrations in the left menu
2. Click 'Connect' on the Notion card
3. Authorize ReVoice and select which pages or databases to share
4. Choose a default destination (database or page) on the Notion card
5. Optional: enable 'Save summaries to Notion' in Settings to save all your new meetings automatically

ReVoice can sync meeting notes with popular CRM platforms including HubSpot and Salesforce (Business plan). When you have switched on auto-push for a CRM, ReVoice pushes a note with the participant-safe recap of each of your new meetings as soon as the recap is ready, and links it to the matching HubSpot deal or, for Salesforce, to the opportunity whose name exactly matches the company (if several or none match, the note is saved without a link). The participant-safe recap is the version of the debrief that is safe to share with participants. The full AI summary is not sent to a CRM. It goes through the CRM connected in My Private Space only, where all your own meetings are recorded. A CRM connected in a shared Space receives nothing from a new meeting, and nothing is pushed when your company has turned off external sharing for My Private Space. This reduces manual data entry and keeps your CRM close to the latest conversation. Fortnox is also available for Swedish customers and drafts customer cards, suppliers, quotes, orders, and invoices - no bookkeeping and no time tracking. See the specific HubSpot, Salesforce, and Fortnox articles for setup details.

1. Click on Integrations in the left menu
2. Select your CRM platform
3. Click 'Connect' and authorize the connection
4. Enable the 'Auto-push' toggle in Settings for that CRM to push the participant-safe recap of each new meeting

Connect ReVoice to HubSpot to push meeting notes into your HubSpot CRM. ReVoice matches each meeting by company name to the right HubSpot deal and links a note there, so your sales pipeline stays current without manual data entry. After connecting in My Private Space, enable 'Auto-push to HubSpot' in Settings to have a note created automatically on the matching deal for each of your new meetings, whichever Space is open. The note carries the participant-safe recap of the meeting, not the full AI summary. A HubSpot connection made in a shared Space receives nothing from a new meeting. The HubSpot integration is available on the Business plan.

1. Click on Integrations in the left menu
2. Click 'Connect' on the HubSpot card
3. Sign in to your HubSpot account and authorize ReVoice
4. Enable 'Auto-push to HubSpot' in Settings to push the participant-safe recap of each new meeting

Connect ReVoice to Salesforce to create a note on the right opportunity after your meetings. ReVoice links the note to the Salesforce opportunity whose name exactly matches the company in the meeting; if none or several match, the note is saved without a link. The note is visible to internal Salesforce users only. After connecting in My Private Space, enable 'Auto-push to Salesforce' in Settings to have the participant-safe recap of each of your new meetings pushed automatically as a note, whichever Space is open. The full AI summary is not sent. A Salesforce connection made in a shared Space receives nothing from a new meeting. A workspace can have one Salesforce connection. This helps sales teams keep accurate records without spending time on manual CRM updates. The Salesforce integration is available on the Business plan.

1. Click on Integrations in the left menu
2. Click 'Connect' on the Salesforce card
3. Authorize with your Salesforce credentials
4. Enable 'Auto-push to Salesforce' in Settings to push the participant-safe recap of each new meeting

With ReVoice connected to Fortnox, Matilda can prepare drafts for you. In a meeting marked as internal, you can ask her for a customer, supplier, quote, order or invoice. If you have selected the Sales & Deal Coach coaching profile for your meeting, she listens for buying signals, objections and closing opportunities and can prepare a quote or order draft when a concrete deal comes up. The signals and the content of the drafts are shown only to you, and Matilda says nothing about them in the meeting. Participants who decline in the consent flow are not analysed. Nothing is written to Fortnox until you have reviewed and confirmed the draft. In Fortnox Central you can also create customers, suppliers, quotes, orders and invoices directly. The integration does no bookkeeping and no time tracking. You connect through Fortnox's own sign-in, and the token is stored encrypted in our EU-based database. Fortnox is included in ReVoice Individual and Business. Your Fortnox needs an integration licence, and your account needs the appropriate licences and permissions. If access is refused, contact your Fortnox administrator. No exact command wording is required: for example, say "Hey Matilda, prepare a quote for Acme", "draw up a quotation" or "raise an invoice". Answer her follow-up questions while the dialog is open, for example "The company is Acme Group", "10 Microsoft licences" and "The unit price is 250 EUR each". Say "Hey Matilda" again once the dialog has closed. You still need to review and approve the draft in the panel before anything is written to Fortnox. For command drafts, the card in the meeting view shows only customers matching the draft’s exact customer name or organisation number, before the first attempt. Choose the customer and press Create. Multiple matching customers require a choice. When the customer already exists, creating it again is not offered.

1. Click Integrations in the left menu
2. Click Connect to Fortnox on the Fortnox card
3. Sign in to Fortnox and approve the permissions. Your account needs the appropriate licences and permissions at Fortnox
4. Fortnox shows as Connected

Connect ReVoice to Zapier to send your meeting intelligence anywhere: turn action items into Trello cards or Jira issues, save summaries to Notion or Google Sheets, post updates to any channel, and much more. ReVoice provides five triggers: New Meeting Summary, Meeting Started, Meeting Ended, Transcript Ready, and New Action Item. You connect from Zapier: open Zapier from the Zapier card on the Integrations page, add ReVoice, sign in to ReVoice when Zapier asks and approve. There is no API key to copy or paste. If the card says that connecting Zapier is not available right now, it cannot be connected yet. Events are delivered securely the moment they happen, so your Zaps run within seconds of a meeting ending. Your meetings are private to you, so nothing is sent until you approve it yourself under Settings, Webhooks, in the block Your personal meetings. To disconnect, open Manage connection on the Zapier card and choose Disconnect; this also removes every Zap subscription Zapier registered for you. The Zapier integration is available on Individual and Business plans.

1. Click on Integrations in the left menu
2. Click 'Open Zapier and connect ReVoice' on the Zapier card
3. In Zapier, add ReVoice, sign in to ReVoice when asked and approve
4. Create a Zap that starts with a ReVoice trigger and turn it on
5. Approve sending your meetings under Settings, Webhooks, Your personal meetings

ReVoice supports custom integrations and webhooks for advanced workflows. You can set up webhooks to receive notifications when meetings are processed, and use our data export features to integrate with your own systems. Dedicated webhook endpoints are available for Individual and Business customers. A webhook endpoint that is not tied to a Space only receives meetings that are not in any Space once you have approved it under Settings, Webhooks. An API key serves meetings only from Spaces where external sharing is allowed: its lists leave out meetings in a Space where your company has turned external sharing off, so a list can come back empty, and its transcript and search routes refuse them. Zapier is connected from Zapier itself, where you sign in to ReVoice, so no API key is created for it, and webhook endpoints are added under Settings, Webhooks; the API Keys section in Settings is reserved for ReVoice administrators and is not shown in a customer account. For Enterprise customers, we offer dedicated integration support and custom API endpoints. Contact support for documentation.

If no audio is being captured, the issue is typically related to microphone permissions or the meeting platform's audio settings. For the Meeting Bot, ensure that the meeting has active audio participants and that the bot has been admitted to the meeting (not stuck in a waiting room). If you are using web recording, check that your browser has microphone permission. Ensure the correct microphone is selected in your meeting platform. If the recording shows 0 minutes of audio, the bot may have joined but no audio stream was available.

1. Verify your microphone is working
2. Check browser microphone permissions
3. Ensure the meeting platform is sharing audio
4. Restart the recording if needed

Processing time depends on recording length and server load. Most recordings under 60 minutes are processed within 5-10 minutes. Longer recordings or high-traffic periods (weekday mornings in European time zones) may take up to 30 minutes. Processing includes transcription, speaker identification, AI summary generation, and action item extraction. You will receive a notification when processing is complete. If a recording has been processing for more than 1 hour, it may have encountered an error - contact support with the conversation ID.

If you're unable to log in, the most common causes are: incorrect email address, expired SSO session, browser cache issues, or using the wrong login method (e.g., trying email/password when your account uses Google SSO). If you created your account via Google or Microsoft SSO, you cannot use email/password login. Try the SSO option instead. If your account is locked due to too many failed attempts, wait 15 minutes before trying again or use the password reset flow.

1. Clear your browser cache and cookies
2. Try a different browser
3. Check if your account email is correct
4. Use the 'Forgot password' flow
5. Contact support if issues persist

ReVoice works best on the latest versions of Chrome, Firefox, Edge, and Safari. Chrome is recommended for the best experience, especially for web recording features. Some features like web recording may have limited support on Safari and older Firefox versions. We recommend keeping your browser updated. If you experience issues, try clearing your browser cache or using an incognito/private window. Mobile browsers are supported for viewing recordings and transcripts, but web recording requires a desktop browser.

ReVoice manages a separate Scrive account and integration user for each Company. An authorised Company admin or owner reviews the Company and versioned customer addendum/DPA links under Integrations, declares authority to represent it and selects Accept customer addendum. Order and account verification are separate; no customer API keys are needed. In After Meeting, review a PDF, recipients and order, then confirm sending. The flow uses simple e-signing without BankID. History provides Open document, Open signed document, Document information, a limited JSON export and available attachments. Readers need the document Space permission and see no private signing links or send form. Waiting to start can be refreshed and read but not cancelled. A start confirmation does not prove email delivery. Pause new Scrive sends stops new admissions; already admitted requests may finish. Existing signing, authorised reading and cancellation continue. Pause does not terminate the account or erase documents. For an unknown send outcome, refresh the existing document and contact ReVoice support before trying again. See /docs/scrive.

1. Order activation through ReVoice and accept the customer addendum
2. Check Company connection status and the correct Space permission
3. Review PDF and recipients in After Meeting
4. Confirm the send
5. Refresh status, open documents and review Document information

ReVoice is an AI-powered meeting intelligence platform that captures decisions, follow-ups, and insights from your meetings automatically. It works with Zoom, Microsoft Teams, and Google Meet. Core features include: real-time transcription of meetings, plus 100 languages when you import a recording, AI-generated summaries with action items and decisions, a live AI assistant (Matilda) you can talk to during meetings, Knowledge Graph for connecting topics across meetings, Podcast Briefing to listen to meeting summaries on the go, coaching analytics for improving meeting performance, and integrations with Slack, HubSpot, Salesforce, Fortnox, and more. ReVoice is built by The ReVoice Team in Skåne, Sweden, and is GDPR-compliant, with core infrastructure and data stored in the EU.

Getting started with ReVoice takes just a few minutes. Choose Individual or Business and start your 5-day trial (no credit card needed), connect your calendar, and invite the bot to your first meeting. After the meeting, you'll have a full transcript, AI summary, and action items ready in your dashboard. You can then explore features like AI Chat (ask questions about the meeting), Knowledge Graph (see topic connections), and Podcast Briefing (listen to a summary). For teams, set up a workspace and invite your colleagues to share recordings and collaborate.

1. Start your 5-day Individual or Business trial at ReVoice
2. Connect your Google or Outlook calendar in Integrations
3. Start a meeting and paste the link to send the bot, or enable auto-join
4. After the meeting, view your transcript, summary, and action items in Meetings
5. Explore AI Chat by clicking on a recording and asking Matilda a question

Matilda is ReVoice's AI assistant that can help you during live meetings. By saying 'Hey Matilda' followed by a question during your Zoom, Teams, or Google Meet call, you can get real-time answers about the current conversation. For example, ask 'Hey Matilda, what did we just agree on for the timeline?' and she will answer based on what has been said in this meeting. Only the meeting's owner can wake her. You can pause after 'Hey Matilda' before you ask. You do not always need a factual question in an active dialog. Say 'I just wanted to test your voice' and she briefly acknowledges it and asks how it sounds. If she does not understand, she asks you to say it again instead of guessing. After an answer you can carry on without a new 'Hey Matilda' if you speak to her, for example 'can you also ...', and answer straight away when she asks for something, such as a price. She remembers the conversation when you wake her again, and her card in the Live Command Center shows how many seconds you have left. To make her stop talking immediately or step back, say for example 'Hey Matilda, stay in the background' or 'quiet'. End an active dialog while she is quiet, for example with 'okay, thank you, goodbye', and she briefly replies 'Thank you. Goodbye.' before waiting for a new 'Hey Matilda'. A goodbye during her speech interrupts her without starting another answer. The live voice assistant answers in the language set for the meeting, or in your own language when the meeting language is detected automatically, so she is not limited to Swedish or English. Searching across your other past meetings out loud during a live call is intentionally not supported; use AI Chat after the meeting for that. In parallel, Matilda can privately surface live coaching suggestions - visible only to you in a side panel, never spoken aloud - during sales calls, interviews, and leadership meetings. The floating coach window is disabled because private tips may be exposed during screen sharing. Read tips in Live coaching and share only content you intend others to see. The live assistant feature is available on Individual and Business plans.

When a meeting ends, the AI summary extracts decisions and action items automatically, and you review them on the meeting's Summary and Action Items tabs. To record something the summary did not catch, open the meeting's Highlights tab: under 'Notes and decisions' you add a note, action item, or decision, and under 'Follow-ups' you add a reminder with a due date. You can also open the meeting's Chat tab to ask Matilda about any part of the conversation or find a specific moment.

A voice profile lets ReVoice recognize your voice in imported recordings and in meetings you record in ReVoice, so the transcript shows your name where you speak instead of "Speaker 1". It works in all of your own meetings in your company's Spaces. You record it during onboarding or later under Settings > Privacy & Data > Voice profile: you read the consent text, tick the box and read three short sentences aloud, about ten seconds. A voiceprint is biometric data (GDPR Article 9), so nothing is recorded before you have given your explicit consent. Your consent is valid for 12 months; after that the voiceprint is deleted automatically, and you can record again. You can withdraw your consent and delete your voice profile at any time under Settings > Privacy & Data > Voice profile. Speakers already named in earlier meetings are not changed. Meetings with the ReVoice bot use the names from the meeting's participant list instead of voice profiles. To have colleagues or customers recognized, use the Speakers page to invite them to record their own voice; this requires their own consent and the Individual or Business plan.

1. Open Settings > Privacy & Data and find Voice profile
2. Click Record my voice and read the consent text
3. Tick the consent box and click Start recording
4. Read the three sentences aloud in a normal voice and click Stop recording
5. Click Save my voice. To withdraw later, click Withdraw and delete in the same place

After every meeting, ReVoice automatically generates a short, accurate AI summary readable in under a minute: a brief overview (a few sentences), the key points, confirmed decisions, action items with assignees and deadlines (when mentioned), and any open questions. A deadline is worked out from the day the meeting took place, in your own time zone, and a task only counts as overdue once its due day has passed. An action item ReVoice can tie to a quote in the transcript becomes a task straight away. One it cannot is shown as a suggestion, not confirmed: it creates no follow-up, reminder or commitment, is assigned to nobody and is not sent anywhere until you approve it. Approve the suggestions that are real tasks and dismiss the rest; the meeting owner and the Space's owners, admins and managers can decide, and a decision stays when the summary is regenerated. The summary is organized into clear sections making it easy to scan. On Individual and Business plans, you can create custom summary templates with your own prompt and section structure, so summaries generated from that template are not limited to the default short format.

AI Chat lets you have a conversation with Matilda about any of your recorded meetings. Open a recording and click on the Chat tab to ask questions like 'What were the main action items?', 'What did [person] say about the timeline?', or 'Summarize the pricing discussion'. Matilda searches the transcript and gives you precise answers with references to the exact part of the meeting. On Individual and Business plans, you can also use Cross-Meeting Intelligence to ask questions across your entire meeting history, like 'What have we discussed about project X across all meetings?' In Matilda’s 1:1 chat, choose a customer or candidate and interview before sending a quick question. Answers show meeting dates, sources and missing evidence. See the context FAQ for details. Individual includes 15 and Business 25 1:1 questions per week.

Podcast Briefing converts your meeting summaries into a natural-sounding audio briefing that you can listen to on the go. Perfect for catching up on meetings you missed or refreshing your memory before a follow-up. The briefing is produced as a natural two-host conversation (a female and a male voice) using advanced text-to-speech technology, and covers key decisions, action items, and highlights. Individual plans include 10 podcast briefings per user per month, and Business plans include 15 per user per month. You can play them directly in ReVoice or download the audio file.

The Knowledge Graph automatically connects concepts, decisions, speakers, and topics across all your saved meetings, creating a visual map of your organizational knowledge. It makes it easy to find related discussions, track how topics evolve over time, and discover connections you might have missed. Click on any node in the graph to see all related meetings and discussions. The Knowledge Graph grows more valuable over time as more meetings are added. This feature is available on Individual and Business plans.

ReVoice provides meeting coaching analytics to help you and your team improve meeting performance. Metrics include talk-to-listen ratio, speaking pace (words per minute), filler words, interruptions, sentiment analysis (off by default, must be switched on for the Space, never used in recruitment and shown only to the meeting owner), a meeting culture score, and per-dimension scores for engagement, productivity, clarity, and actionability, plus an overall score. The coaching dashboard shows trends over time so you can track improvement. This is especially valuable for sales teams, managers, and anyone who wants to become a better communicator. This feature requires the Individual plan or higher.

Individual (EUR 35/month): Unlimited meetings and speakers, 600 meeting minutes/month, 1,300 import minutes/month, 15 Matilda 1:1 questions/week, AI Chat, Live Assistant, Knowledge Graph, cross-meeting intelligence, Podcast Briefing (10/month), Meeting Simulator (2 sessions/month), the Fortnox integration, 50 GB storage with unlimited retention, 100 documents (25 MB per file), and all 7 export formats. Business (EUR 49/user/month): Everything in Individual plus per user 1,200 meeting minutes and 1,800 import minutes/month, 25 Matilda 1:1 questions/week, Podcast Briefing (15/month), 4 simulator sessions/month and 100 GB storage, and shared workspaces and channels, CRM integrations (Salesforce, HubSpot), 500 document uploads, team administration and audit logs, and SAML and OIDC SSO. Enterprise: Custom pricing with custom bot volume, a dedicated success manager, custom integrations and API access, and priority SLA support. Visit /pricing for the full feature comparison.

You start with a five-day trial of the plan you choose at signup, Individual or Business. No credit card is needed to start, and the trial unlocks that plan's full feature set. The trial covers the whole company on shared limits: up to 5 seats on a Business trial (an Individual trial is for exactly one person), and a shared allowance of 600 meeting minutes plus 20 meetings. Bot recordings, live transcription, and imported files all use the same minute allowance. The trial ends after 5 days or when the 600 minutes are used, whichever comes first; the 20-meeting count is shown but does not stop the trial. Work that would exceed the remaining minutes is not started. To continue on the plan you chose, add a payment method in the Stripe customer portal (Settings > Billing) before the trial ends. The subscription then converts automatically to the selected paid plan and seat count. Without a payment method the trial ends and nothing is charged. You can cancel any time from the Stripe customer portal before the trial ends. There is no binding period on any plan.

Choose a customer or candidate and interview first. Customer numbers, roles, sources and dates distinguish identical names. The customer list requires confirmed, numbered Fortnox links to your authorized meetings and current Fortnox read permission. An empty list means verified choices are missing; search further if more sources are available. Missing evidence is stated. Candidate status comes from manual decisions; final stage is never guessed. Competency questions concern CV evidence against role requirements. Switching Space clears the chat and choices.

Accuracy depends on factors like microphone quality, background noise level, number of simultaneous speakers, and internet connection stability. For best results, use a dedicated microphone or headset, minimize background noise, and speak clearly. ReVoice transcribes meetings in real time in most major languages and imported recordings in 100 languages, and automatically detects the spoken language.

ReVoice encrypts stored meeting content and protects it in transit. Access depends on your role and Space membership. You can export available account and meeting data or request deletion under Settings > Privacy & Data. A recording disappearing from playback does not by itself prove deletion at a provider or from backups. Provider cleanup may remain pending until confirmed, and shared bot recordings remain while another meeting still needs them. Recording retention does not by itself remove the meeting summary. See the Privacy Policy for processing, retention and transfer details.

Yes. Imported recordings can be transcribed in 100 languages. Live meetings in Teams, Zoom and Google Meet are transcribed in real time in the languages supported by our real-time speech recognition, which cover most major languages. The platform automatically detects the spoken language, so you don't need to configure anything. Common languages like Swedish, English, Spanish, German, French, and many more are fully supported. The platform interface is available in English and Swedish. AI summaries and chat responses are generated in the same language as the transcript.

ReVoice's smart search automatically connects concepts, decisions, and speakers across all your saved meetings. The Knowledge Graph creates a visual map of topics and relationships, making it easy to find important details across your entire meeting history. You can search by keywords, speaker names, dates, or topics. Cross-Meeting Intelligence (available on Individual and Business plans) lets you ask AI questions that span multiple meetings, like 'What have we decided about project X across all meetings this quarter?'

Yes. Using the 'Hey Matilda' voice assistant, you can ask questions verbally during your ongoing Microsoft Teams, Zoom, or Google Meet calls and get real-time answers about the current conversation, like 'What did we just agree on for the timeline?' This live voice channel answers in the language set for the meeting, or in your own language when the meeting language is detected automatically. Searching your past meetings out loud is intentionally not supported on this live voice channel; ask Matilda in AI Chat after the meeting instead. She can also privately surface live coaching suggestions - visible only to you, never spoken aloud - during sales calls and interviews. The live assistant feature is available on Individual and Business plans.

ReVoice leverages state-of-the-art AI technology for reliable transcription, consistent speed, and fair pricing. We use trusted AI providers for speech-to-text transcription, AI summaries and analysis, and text-to-speech for Podcast Briefing. The providers are sub-processors under our Data Processing Agreement (DPA section 3), and your content is not used to train, fine-tune or improve AI models, neither ours nor anyone else's. Where each provider stores and processes the data is listed on the Sub-processors page.

ReVoice integrates with Slack for instant meeting summaries and notifications, Notion for saving meeting summaries to your workspace, HubSpot and Salesforce for CRM note syncing once enabled in Settings (Business plan), Fortnox for drafting customer cards, suppliers, quotes, orders, and invoices from the meeting (Individual and Business plans), Zapier for automating workflows across thousands of apps, and Microsoft Teams, Zoom, and Google Drive. The Fortnox integration does no bookkeeping and no time tracking, and nothing is written to Fortnox without your explicit approval: you review and confirm drafts from meetings, and submit the form yourself in Fortnox Central. You can also connect Google Calendar and Outlook for automatic meeting detection and bot scheduling, and export data in TXT, PDF, DOCX, SRT, VTT, JSON, and Markdown. Custom webhooks are available for Individual and Business customers under Settings > Webhooks. Connect Zapier from Zapier by signing in to ReVoice; no API key is needed.

The request may already have been sent. Use Refresh status in ReVoice. Do not create a new version with a different title, file or recipients as a way to retry. Contact ReVoice support if the outcome remains unresolved; support investigates the existing document at Scrive when needed. Share the document ID and error code, never personal signing links, contract text or API credentials.

Matilda discards a recording in three cases: you never joined the meeting, a participant typed stop in the meeting chat, or the meeting host removed Matilda from the meeting. The meeting is then not processed further, no summary is made and what was recorded is deleted. You get a notice in ReVoice that the recording was discarded and why, but not who objected. A "no" in the chat does not stop the recording. For Matilda to recognize you, join with the same email address as your ReVoice account, or with your full name on platforms that do not send participants' email addresses. You can also choose yourself under This is me in the live view. A participant with an email address other than yours never counts as you. If you have not joined within five minutes of the recording starting, Matilda leaves the meeting, and if you did not take part at all, the recording is discarded. Until you have joined, nothing from the meeting is passed to Matilda or other AI features during the meeting, and what was recorded is not shown in ReVoice either: the live view shows participants and status but no transcript, and the meeting page, exports, shared links and Ask AI about the meeting wait until you have joined. The name is not a verified identity, so another participant who shows exactly your full name without an email address also counts as you.

ReVoice sends marketing email, such as news, tips and offers, only to people who have chosen to receive it: with the unticked box at registration or in the agreement step, or under Settings > Marketing email. If you have made no choice, you receive no marketing email. You stop receiving it by switching the choice off under Settings > Marketing email or through the unsubscribe link in every email. Service messages, such as meeting summaries, security notices and invoices, are sent whatever your choice.

You do not need a live meeting to use ReVoice. Go to Import to upload an existing audio or video file, and ReVoice produces the same transcript, speaker identification, and AI summary as a bot meeting. Supported formats are MP3, WAV, M4A, WEBM, MP4, OGG, AMR, MOV, MKV, and AVI. Maximum file size depends on your paid plan: video files up to 20 GB on Individual and 50 GB on Business; audio-only files up to 2 GB on either plan. Large video files are handled with resumable uploads, and processing time depends on the length of the recording. If queueing fails after the upload finishes, ReVoice retries queueing the same import once without uploading the file again. If the error persists, keep the existing attempt and contact support; do not upload another copy while its outcome is unclear.

1. Click Import in the left menu
2. Drag in a file or click to browse
3. Wait for the upload to finish
4. ReVoice transcribes and summarizes the recording
5. Open it in Meetings when processing completes

From any recording you can cut short clips (reels) of the most important moments. Select the start and end of the moment, and ReVoice generates a clip with burned-in subtitles that is ready to download or share. Clips are great for sharing a decision, a customer quote, or a highlight with people who were not in the meeting. A shared clip can be opened through its link for at most 90 days from when it was published. If you share an expired or withdrawn clip again, it gets a new link, so the old link no longer works. Clips are available on all plans.

1. Open a recording in Meetings
2. Open the Clips panel
3. Select the start and end of the moment
4. Generate the clip
5. Download or share it

The Follow-Ups page collects the action items and commitments that ReVoice extracts from your meetings so nothing falls through the cracks. You can see what was promised, by whom, and follow up over time. Follow-up tracking is available on all plans.

1. Click Follow-Ups in the left menu
2. Review open action items across your meetings
3. Open the source meeting for full context
4. Mark items as done as you complete them

You can protect your account with two-factor authentication using an authenticator app (TOTP). After you enable it, you enter a one-time code from your app in addition to your password when you log in. During setup you also receive single-use backup codes to store safely in case you lose your device. Workspace and company administrators can require 2FA for all members. Set up 2FA in the Two-Factor Authentication (2FA) section of Settings.

1. Go to Settings
2. Find the Two-Factor Authentication (2FA) section
3. Click 'Configure 2FA'
4. Scan the QR code with your authenticator app
5. Enter the code to confirm and save your backup codes

When you call ReVoice support, Matilda can recognise you with your personal support code. You create it yourself in Settings, under Phone support code. The code has 10 digits, is generated by ReVoice and is shown only once, so write it down or save it in your password manager. When Matilda has recognised you, she can see your plan and what it includes, your open support cases and the status of your recent processing, but never the content of your meetings. If a transcription has failed or an import is stuck, she can restart it, but only when you ask her to. Only give the code when you yourself call ReVoice support, and never share it with anyone else. If you think someone else knows it, create a new code: the old one stops working immediately. You can also remove the code at any time.

1. Go to Settings
2. Find the Phone support code section
3. Click 'Create support code'
4. Write down or save the code shown, it is shown only once
5. Give the code to Matilda when you call ReVoice support

Custom vocabulary lets you teach ReVoice the words that matter to you, such as company names, product names, acronyms, and technical terms. Adding these improves transcription accuracy for terms the AI might otherwise mishear. Custom vocabulary is available on the Individual and Business plans and is managed in Settings.

1. Go to Settings
2. Open custom vocabulary
3. Add your names, acronyms, and terms
4. Save
5. New recordings use your vocabulary automatically

ReVoice automatically divides longer meetings into chapters based on the topics discussed, so you can jump straight to the part you care about instead of scrubbing through the whole recording. Each chapter has a title and a timestamp. Chapters are available on the Individual and Business plans.

1. Open a recording in Meetings
2. Open the chapters view
3. Click a chapter to jump to that moment

You can organize your conversations with tags and give each meeting a rating. Tags make it easy to group and find related meetings, and ratings help you and your team keep track of meeting quality over time. Tags and ratings are available on all plans.

1. Open a recording in Meetings
2. Add one or more tags
3. Set a rating for the meeting
4. Filter by tag to find related meetings later

Summary templates let you control how your AI summaries are structured. Use a built-in template or create your own for sales calls, standups, interviews, or any format you need, so every summary comes out the way you want. Summary templates are available on the Individual and Business plans and are managed on the AI Prompts & Templates page.

1. Open AI Prompts & Templates in the left menu
2. Pick a built-in template or create a new one
3. Define the sections you want
4. Save
5. Select the template when you send the bot or import a recording

Besides inviting the bot to an online meeting and importing files, you can record a conversation directly in your browser. This is useful for in-person conversations or quick notes. You will be asked for microphone permission, and when you stop, ReVoice transcribes and summarizes the recording like any other. In-browser recording works on a desktop browser, and Chrome is recommended.

1. Click Record in the left menu
2. Allow microphone access
3. Start recording
4. Stop when you are done
5. ReVoice transcribes and summarizes the recording

SDR Assistant shows a limited selection of the latest commitments and notes from your own meetings in the selected Space. When no Space is selected, excerpts come from your own meetings without a Space. Excerpts are grouped by keywords under Risks and churn, Features and requests, and Competitors and pricing. A match is a mention in the available material and needs to be reviewed in the source meeting before you draw conclusions. SDR Assistant is available on the Business plan.

1. Select the Space you want to review
2. Open SDR Assistant in the left menu
3. Review the excerpts in the three columns
4. Click the meeting title to read the source meeting

Topic Trackers save searches for actual mentions in your meeting transcripts in the current Space. Each keyword matches a whole word, regardless of case. Multiple keywords match any of the words. Results are grouped by meeting with dates, highlighted keywords, and surrounding text. Search does not use semantic similarity or require AI indexing.

1. Open the Topic Trackers page
2. Create a tracker for a topic or keyword
3. Open the tracker to search your meetings in the current Space
4. Click a timestamp to open the matching position in the transcript
5. Choose Search further if more meetings remain to be searched